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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marissa Manning

Marissa Manning

December 12, 2024

1  out of  5
rating by Marissa Manning
"Not a fan,. If you want a personal touch of an insurance agency this is not a place you should go with. They rely on automated messages."
We responded:
"Lol, thanks Melanie. You recieved an automated notice to remind you that you needed to complete an item, to receive a discount. It's just one way we attempt to reach our customers, you chose to ignore the messages. "
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Nancy Kirkland

September 30, 2024

5  out of  5
rating by Nancy Kirkland
"Vanessa so very helpful in assisting us promptly with our insurance needs!"
We responded:
"Thank you, Nancy! Vanessa is a great asset to our Agency. Scott Samuel, State Farm Insurance "
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Ana Chong

September 18, 2024

5  out of  5
rating by Ana Chong
"Vanessa is great! She has been helping me out with my vehicle insurance for several years now and she’s always very attentive and helping us get better rates! Awesome customer service!! I truly recommend Vanessa to my friends and family. She is always taking that extra step to make sure we have and understand our insurance needs. Vanessa gets back to us ASAP and always has an answer right away. Thank you for all your help!!l"
We responded:
"Thank you fornthe great review Ana! It's a blessing having Vanessa as part of the Samuel Insurance Agency! Scott Samuel, State Farm Insurance "
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Christian Romero

September 18, 2024

5  out of  5
rating by Christian Romero
"I have been with this agent for many years now, Vanessa is very helpful and easy to work with. Thank you!"
We responded:
"Great job, Vanessa! Thank you Christian! Scott Samuel, State Farm Agency "
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Dana Reed

September 6, 2024

5  out of  5
rating by Dana Reed
"Moved from MD to TX and needed quick documentation of renters and car insurance. It was completed immediately which helped get me into my apartment in 1 day. Great office, thank you Dylan!"
We responded:
"Dana, welcome to Texas! Thank you for choosing our agency as your insurance provider! Scott Samuel, State Farm Agency"
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Brandy Luster

August 23, 2024

5  out of  5
rating by Brandy Luster
"Had a wonderful experience! Aiden took the time to really listen, he went out of his way to understand my needs. He made sure everything was handled appropriately. I highly recommend."
We responded:
"Thank you Brandy! Scott Samuel, State Farm Agency"
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Carlos Montanez

August 23, 2024

5  out of  5
rating by Carlos Montanez
"I had an excellent experience with Aidan Kilbane. Aidan was incredibly knowledgeable and took the time to explain all the details of my policy options. He was patient and answered all my questions, making sure I understood everything clearly. His professionalism and dedication to customer service were evident throughout the entire process. I highly recommend Aidan for anyone looking for reliable and comprehensive insurance coverage."
We responded:
"Hi Carlos, thank you for recommending our agency! We love helping clients like you! Scott Samuel, State Farm Agency"
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Jonathan Rasmussen

August 23, 2024

5  out of  5
rating by Jonathan Rasmussen
"Outstanding customer service! Shout out to Aidan Killbane for his patience and transparency. He is always sure to thoroughly explain policy details and happy to answer any questions that come up. A positive and seamless experience every time! Highly recommend."
We responded:
"Thank you! Always great to hear about a positive experience! Scott Samuel, State Farm Agency"
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Ben Cochran

August 23, 2024

5  out of  5
rating by Ben Cochran
"Had Fantastic experience with Aiden! Helped me out so much!!"
We responded:
"Thanks Ben! Scott Samuel, State Farm Agency"
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Poppy

August 23, 2024

5  out of  5
rating by Poppy
"I recently had the pleasure of working with Aidan at State Farm, and I can't recommend him highly enough. From the very beginning, Aidan demonstrated a level of professionalism, knowledge, and courtesy that immediately put me at ease. Navigating insurance can be complex, but Aidan took the time to explain everything in clear and understandable terms, ensuring I was fully informed and comfortable with the decisions I was making. What truly sets Aidan apart is his dedication to his clients. He went above and beyond to tailor my policy to fit my specific needs, providing me with options that were not only comprehensive but also cost-effective. His attention to detail and commitment to finding the best possible solutions were evident throughout the entire process. Aidan's responsiveness was also exceptional. Whether it was a phone call, email, or in-person meeting, he was always prompt, approachable, and willing to answer any questions I had. It's clear that he genuinely cares about his clients' well-being and is passionate about providing top-notch service. In a world where customer service often feels like an afterthought, Aidan is a standout. His expertise, coupled with his warm and personable demeanor, made my experience with State Farm truly outstanding. If you're looking for an insurance agent who will treat you like more than just a policy number, Aidan is the person you want in your corner. Thank you, Aidan, for your exceptional service"
We responded:
"Thank you for the recommendation, we strive to provide the best service to our clients! Scott Samuel, State Farm Agency"
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Wyatt Graff

August 23, 2024

5  out of  5
rating by Wyatt Graff
"Aidan was easy to work with, great communication and understanding!"
We responded:
"Thank you, Wyatt! Scott Samuel, State Farm Agency"
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Adriana Bravo

August 23, 2024

5  out of  5
rating by Adriana Bravo
"Very informative and helpful. Thanks Aiden, would recommend working with him"
We responded:
"Thanks Adriana! Scott Samuel, State Farm Agency "
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Madison Manley

August 23, 2024

5  out of  5
rating by Madison Manley
"The staff is incredibly professional, attentive, and genuinely helpful. Their dedication to excellent customer care is evident and greatly appreciated."
We responded:
"Thanks for having confidence in our Agency, Madison! Scott Samuel, State Farm Agency"
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Gabby Zaragoza

August 23, 2024

5  out of  5
rating by Gabby Zaragoza
"Great customer service. Helped me with my insurance needs and answered all of my questions. Thank you Vanessa"
We responded:
"👍"
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Jessie Golata

August 23, 2024

5  out of  5
rating by Jessie Golata
"Aidan is an exceptional! He is knowledgeable, responsive, and truly cares about finding the best coverage for his clients. I highly recommend Aidan for anyone looking for a trustworthy and reliable insurance professional."
We responded:
"Hey Jessie! Thank you. Scott Samuel, State Farm Agency"
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Emma Bressler

August 23, 2024

5  out of  5
rating by Emma Bressler
"Aidan brings great energy to all of his interactions and meets the needs of those around him. He is willing to help wherever he can to ensure others are taken care of to the best of his ability. Would recommend to others!"
We responded:
"Thanks Emma!"
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Ellie Hodge

August 23, 2024

5  out of  5
rating by Ellie Hodge
"So efficient! I had a great experience working with Loralei especially!! Thanks for the help!"
We responded:
"Thank you! Scott Samuel, State Farm Agency"
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Katrina McLeod

August 23, 2024

5  out of  5
rating by Katrina McLeod
"I had a fantastic experience working with Aidan. He was incredibly knowledgeable, attentive, and made the whole insurance process seamless. Highly recommend Aidan for anyone looking for reliable and professional service"
We responded:
"Thanks for the 5 stars! Scott Samuel, State Farm Agency"
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Lesly Serrano

August 23, 2024

5  out of  5
rating by Lesly Serrano
"Thank you to Vanessa for helping me solve my insurance billing problem!!! Her responses are always quick and SO helpful. Thank you to Jorge for taking my payment over the phone, he was very nice and respectful!"
We responded:
"Great job Vanessa! Scott Samuel, State Farm Agency"
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Charles Alston

August 23, 2024

5  out of  5
rating by Charles Alston
"Aidan’s customer service is top notch! He deserves a raise!"
We responded:
"Lol! I'll take that into consideration. Thank you Charles! Scott Samuel, State Farm Agency"
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Cameron Valtierra

August 23, 2024

5  out of  5
rating by Cameron Valtierra
"Aidan found a way to get me the best insurance plan available for my family and I for an affordable price."
We responded:
"😃👍"
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Casey McConnell

August 23, 2024

5  out of  5
rating by Casey McConnell
"Aidan is a great Agent! He is proficient with his work. He made sure to compare deals and get us the best locked in rate for all of our needs. If you’re looking for someone that will work on your behalf to make sure you’re taken care of, Aidan is the best of the best!"
We responded:
"Thank you! Scott Samuel, State Farm Agency"
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Monique Smith

August 23, 2024

5  out of  5
rating by Monique Smith
"When searching for insurances, this agency is worth a call to discuss all options available to meet your needs."
We responded:
"Thank you Monique! Scott Samuel, State Farm Agency"
Profile photo of Craig Collinsworth

Craig Collinsworth

August 23, 2024

5  out of  5
rating by Craig Collinsworth
"I recently had the pleasure of working with Aidan for my car insurance needs, and I couldn't be more satisfied with the experience. Aidan was highly professional, knowledgeable, and attentive to my specific requirements. He took the time to thoroughly explain my options, ensuring I understood the coverage details and how they would benefit me. I highly recommend Aidan to anyone in need of car insurance—they truly go above and beyond to provide excellent service."
We responded:
"Thank you"
Profile photo of Ian Hunt

Ian Hunt

August 23, 2024

5  out of  5
rating by Ian Hunt
"Service was awesome! I never found it so easy to switch insurance and I was hooked the second I started using the discounted plans. I’m a safe driver, so saving money really helps!!"
We responded:
"Thank you! Scott Samuel, State Farm Agency"